Fix loading issues (stuck “Initializing…”)
Quick fixes
- Refresh the page 2–3 times (fixes ~99% of cases).
- If still stuck, open in a private/incognito window (often ~99.9%).
- Temporarily disable ad/script blockers for this site and refresh.
- Disable VPN/Proxy (temporarily) and refresh.
- Make sure JavaScript is enabled in your browser:
- Do a hard reload:
- macOS: Cmd+Shift+R
- Windows/Linux: Ctrl+F5
If the page loads after you disable an extension, allowlist the site in that extension and re-enable it.
Clear site data (fixes stale cache)
Then refresh the page after clearing:
- Chrome
- Settings → Privacy and security → Cookies and other site data → See all site data and permissions → search for this site → Remove
- Edge
- Settings → Privacy, search, and services → Clear browsing data → Choose what to clear → Cookies and other site data → Clear now
- Firefox
- Settings → Privacy & Security → Cookies and Site Data → Manage Data… → search for this site → Remove Selected → Save Changes
- Safari on iPhone/iPad
- Settings → Safari → Advanced → Website Data → Show All Sites → search for this site → Delete
- Or: Settings → Safari → Clear History and Website Data (clears all history and cookies)
Official guides: